Data Protection Last Updated: January 2025

8mbet Privacy Policy

Your privacy matters to us. This Privacy Policy explains exactly what personal data 8mbet collects, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no confusing legal jargon where we can avoid it.

Data Collection SSL Encryption Your Rights No Data Selling Cookie Policy

Privacy at a Glance

How 8mbet Handles Your Data

Six things every 8mbet player in Bangladesh should know about how we protect and use personal information.

SSL Encryption on Everything

Every piece of data transmitted between your device and 8mbet is protected by industry-standard SSL encryption. Your login credentials, payment details, and personal information are never sent in plain text.

We Never Sell Your Data

8mbet does not sell, rent, or trade your personal information to third-party marketers. Your data is used solely to operate your account, process payments, and improve the 8mbet platform experience.

You Control Your Data

8mbet players have the right to access, correct, and request deletion of their personal data at any time. Submit a request through our support team and we will respond within the timeframes set out in this policy.

Payment Data Is Secure

8mbet does not store full payment account numbers. Payment processing is handled by certified providers including bKash and Nagad. We only retain the minimum transaction data required for account management.

Cookies Are Used Transparently

8mbet uses cookies to keep you logged in, remember your preferences, and analyse platform performance. You can manage cookie preferences through your browser settings at any time without affecting core functionality.

Data Retention Is Limited

8mbet only keeps your personal data for as long as it is needed to provide the service or comply with legal obligations. When data is no longer required, it is securely deleted or anonymised in line with our retention schedule.

Player Rights

Your Data Rights on 8mbet

As an 8mbet player, you have specific rights over your personal data. Here is what you can request at any time.

Right to Access

You can request a copy of all personal data 8mbet holds about you. We will provide this within 30 days of a verified request.

Right to Correction

If any of your personal data held by 8mbet is inaccurate or incomplete, you have the right to request that we correct it promptly.

Right to Deletion

You can request that 8mbet delete your personal data, subject to any legal obligations that require us to retain certain records.

Right to Object

You can object to 8mbet processing your data for direct marketing purposes. We will stop processing for that purpose immediately upon request.

Right to Portability

You can request your personal data in a structured, machine-readable format so you can transfer it to another service if you choose.

Right to Restrict Processing

In certain circumstances, you can ask 8mbet to restrict how we process your data while a dispute or correction request is being resolved.

Contents
  1. Who We Are
  2. Data We Collect
  3. How We Use Your Data
  4. Legal Basis for Processing
  5. Data Sharing
  6. Cookies
  7. Data Security
  8. Data Retention
  9. Your Rights
  10. Children's Privacy
  11. Policy Updates
  12. Contact Us

Your privacy is important to us. This Privacy Policy applies to all users of the 8mbet platform, including the website at 8mbet.games and the 8mbet mobile app. By using 8mbet, you agree to the collection and use of your information as described here.

1 Who We Are

8mbet ("we", "us", "our") operates the online gaming platform available at 8mbet.games and through the 8mbet mobile app. We are the data controller responsible for the personal information you provide when using our platform.

If you have any questions about how 8mbet handles your personal data, you can contact our support team at any time via live chat on the platform or by email at [email protected].

2 Data We Collect

When you register and use 8mbet, we collect different types of personal data depending on how you interact with the platform. Here is a breakdown of what we collect and why:

Data Type Examples Why We Collect It
Identity Data Full name, date of birth, national ID number Account registration and age verification
Contact Data Mobile number, email address Account communication and support
Financial Data bKash/Nagad account reference, transaction history Processing deposits and withdrawals
Technical Data IP address, device type, browser, OS Security, fraud prevention, platform optimisation
Usage Data Games played, bets placed, session duration Personalisation and responsible gaming monitoring
Verification Data ID document images, selfies KYC compliance and withdrawal verification

We only collect data that is necessary for the purposes described in this Privacy Policy. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless specifically required by law.

3 How We Use Your Data

8mbet uses your personal data for the following purposes:

  • To create and manage your 8mbet account and verify your identity.
  • To process deposits, withdrawals, and other financial transactions on the platform.
  • To provide customer support and respond to your enquiries.
  • To send you important account notifications, such as transaction confirmations and security alerts.
  • To monitor your gaming activity for responsible gaming purposes and detect problem gambling patterns.
  • To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct.
  • To improve the 8mbet platform, fix bugs, and develop new features based on usage patterns.
  • To comply with legal and regulatory obligations applicable to online gaming operators.
  • To send you promotional offers and bonus notifications, where you have opted in to receive marketing communications.

8mbet will never use your personal data for purposes that are incompatible with those listed above without first obtaining your consent or having a valid legal basis to do so.

4 Legal Basis for Processing

8mbet processes your personal data on the following legal grounds:

  • Contract performance: Processing your data is necessary to provide the 8mbet service you have signed up for, including account management and payment processing.
  • Legal obligation: We are required by law to collect and retain certain data for anti-money laundering (AML) compliance, age verification, and regulatory reporting.
  • Legitimate interests: We process certain data to protect the security of the platform, prevent fraud, and improve our services, where these interests are not overridden by your rights.
  • Consent: Where we send you marketing communications or use non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

5 Data Sharing

8mbet does not sell your personal data to third parties. We may share your data with the following categories of trusted partners, strictly for the purposes described in this Privacy Policy:

  • Payment processors: bKash, Nagad, and other payment service providers receive the minimum data necessary to process your transactions securely.
  • Identity verification providers: Third-party KYC services may process your identity documents to verify your age and identity as required by our compliance obligations.
  • IT and hosting providers: Our platform infrastructure partners process data on our behalf under strict data processing agreements.
  • Regulatory and law enforcement authorities: We may be required to disclose certain data to regulators, law enforcement agencies, or courts where required by applicable law.
  • Fraud prevention services: We share limited data with fraud detection partners to protect the platform and all players from fraudulent activity.

All third parties who process data on behalf of 8mbet are contractually required to handle your data securely and only for the specific purposes for which it was shared.

6 Cookies

8mbet uses cookies and similar tracking technologies on the platform. Cookies are small text files stored on your device that help us recognise you, remember your preferences, and understand how you use the platform.

We use the following types of cookies on 8mbet:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in. You cannot opt out of these without disabling the platform entirely.
  • Preference cookies: Remember your settings and preferences, such as language and display options, so you do not have to reset them each visit.
  • Analytics cookies: Help us understand how players use 8mbet so we can improve the platform. Data collected is aggregated and anonymised where possible.
  • Security cookies: Used to detect and prevent fraudulent activity and protect your account from unauthorised access.

You can manage or disable non-essential cookies through your browser settings at any time. Note that disabling certain cookies may affect the functionality of some parts of the 8mbet platform.

7 Data Security

8mbet takes the security of your personal data seriously. We implement a range of technical and organisational measures to protect your information from unauthorised access, loss, or misuse. These include:

  • SSL/TLS encryption for all data transmitted between your device and the 8mbet platform.
  • Encrypted storage of sensitive data including passwords and identity documents.
  • Access controls that restrict internal access to personal data on a need-to-know basis.
  • Regular security audits and vulnerability assessments of the platform infrastructure.
  • Two-factor authentication options available for player accounts.
  • Continuous monitoring for suspicious activity and automated fraud detection systems.

While 8mbet takes all reasonable steps to protect your data, no online platform can guarantee absolute security. If you suspect that your account has been compromised, please contact 8mbet support immediately.

8 Data Retention

8mbet retains your personal data only for as long as it is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

  • Account data is retained for the duration of your active account plus a minimum of 5 years after account closure, as required for AML compliance.
  • Transaction records are retained for a minimum of 5 years from the date of the transaction.
  • Identity verification documents are retained for the period required by applicable regulations, typically 5 years after the end of the business relationship.
  • Technical and usage data is typically retained for up to 2 years, after which it is anonymised or deleted.
  • Marketing consent records are retained for as long as you remain opted in, plus a reasonable period after opt-out for compliance purposes.

When data is no longer required, 8mbet securely deletes or anonymises it in accordance with our internal data retention and disposal procedures.

9 Your Rights

As an 8mbet player, you have the following rights over your personal data. To exercise any of these rights, please contact our support team via live chat or email at [email protected]. We will respond to all verified requests within 30 days.

  • Access: Request a copy of the personal data 8mbet holds about you.
  • Correction: Ask us to correct any inaccurate or incomplete data.
  • Deletion: Request that we delete your personal data, subject to legal retention requirements.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing for direct marketing purposes.
  • Restriction: Ask us to restrict processing while a dispute is being resolved.
  • Withdraw consent: Withdraw any consent you have previously given, without affecting the lawfulness of processing carried out before withdrawal.

10 Children's Privacy

8mbet is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not use 8mbet or provide any personal information on the platform.

If 8mbet becomes aware that personal data has been collected from a person under 18, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on 8mbet, please contact us immediately at [email protected].

11 Policy Updates

8mbet may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or an in-platform notification.

We encourage you to review this Privacy Policy periodically. Your continued use of 8mbet after any changes to this policy constitutes your acceptance of the updated terms.

12 Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how 8mbet handles your personal data, please get in touch with our support team. We are available 24/7 via live chat on the platform.

You can also email us at [email protected]. We aim to respond to all privacy-related enquiries within 5 business days.

For questions about your account, responsible gaming tools, or self-exclusion, please visit our Responsible Gaming page or contact support directly.

Play with Confidence

Your Data Is Safe on 8mbet

Now you know exactly how 8mbet protects your privacy. Ready to play? Create your free account today and enjoy 200+ games with fast bKash and Nagad payments.

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